Which best represents the recommended approach to use during a first meeting with a customer?

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asked Sep 26, 2016 in M2040-671 IBM Notes and Domino Sales Mastery Test v3 by admin (20,340 points)
Which best represents the recommended approach to use during a first meeting with a customer?

A. Bring in your entire development team to show how deep your coding skills are
B. Ask questions, not to just get an answer, but to get them talking about themselves and their business pains. Find the pain first, then apply the solution.
C. Immediately ask them how much they are willing to spend with you today
D. Start by showing a slide deck that covers every product you are selling

1 Answer

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answered Sep 26, 2016 by admin (20,340 points)
Answer: B. Ask questions, not to just get an answer, but to get them talking about themselves and their business pains. Find the pain first, then apply the solution.

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